At Back to You the team are here to help and provide a friendly, relaxed environment, where time is taken to alleviate any initial concerns new patients may be experiencing. We like to inform our patients of what to expect, who we are and what we are about, so there are no hidden surprises.
All patients are warmly welcomed into the Clinic by our Clinic Assistant. If you are a new patient, you will be asked to complete our ‘case history and consent form’ which is required before your Chiropractic consultation. This will usually take an additional 10-15 minutes and gives us your basic details and some information on your current and previous health history. Just before your consultation appointment, you will be shown into a cubicle to change into a gown. When booking your first consultation, please be kind enough to arrive in plenty of time, so as not to eat into your consultation time.
Your initial Chiropractic consultation will last between 45 minutes to one hour and during this time, you will be asked about your complaint and also a little more on your health history. Your Chiropractor will listen carefully to your answers and any concerns you may be experiencing. This enables us to discuss your individual health needs and goals. We then continue with a thorough examination and decide on which treatments are best suited to you.
You have the choice to book your follow-up treatments for a length of time to suit you – choose from either 30, 45 or 60 minute sessions.
If you are unable to attend an appointment, please give us at least 24 hours notice, so we may offer it to another patient.
If an appointment is missed in error, we do understand, as we are all busy people! Please note, however, a charge may be applied if further appointments are missed.
We will send an appointment reminder to your mobile phone, if provided at time of booking.
Payment is requested at the end of each visit by credit card, cheque or cash.